Terms & ConditionsAcceptance of terms
These terms and conditions govern all supply of goods and services by Leven Boutique Homewares Limited, Trading as Leven, to you, the purchaser of goods and services from us, including your use of the website at www.leven.co.nz. They are effective from 20th June 2020 and will replace all earlier Leven Boutique Homewares Limited's terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.To make a purchase from our on-line shop you must be 18 years of age or over. Purchases from our on-line shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
Availability and supply - All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our on-line shop. If you do purchase an item and it is out of stock for whatever reason a full refund will be given. There are strictly no refunds or exchanges on sale items.
Delivery and delivery charges - Prices for goods and services stated on our website attract a flat delivery rate of $5 New Zealand wide. Other countries are as listed. We only deliver to street addresses. We can only ship standard sized products within New Zealand & to some overseas countries. Oversized/heavy items cannot be shipped overseas. We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
Pricing - All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.
Payment options - We accept the following credit cards:Visa and MasterCard. We also accept payment via direct credit into our bank account & laybuy.com (NZ only).
Credit Card Security - All payments are processed via Payment Express (DPS) secure payments system to ensure high levels of payment security and are subject to Payment Express (DPS) terms and conditions.
Shipping and delivery - Shipping Costs are a flat rate of $5 (as long as this is a NZ address) - Delivery time should not exceed 14 days from the time of order If an item is in stock. Where an item is not in stock we will endeavour to note this on the website and give an indicative availability date. Once the item is received into stock you will be emailed notification of this and given an estimated delivery date to you.
Returns - If you are not 100% satisfied with your purchase, Leven Boutique Homewares Limited will offer a full refund, credit note or product exchange within 7 days of purchase for online sales only. Purchases made in store are entitled to a store credit or exchange. Please retain your receipt. Where your item is faulty we will endeavour to replace your item as quickly as possible for no extra charge (assuming the replacement is in stock otherwise a credit note or refund will be offered) . If your item is damaged during transit, please take a photo of the damage and notify us immediately. We can start procedures with the freight company and will endeavour to replace your item quickly (assuming the replacement is in stock otherwise a credit note or refund will be offered) - Items must be returned within 7 days with proof of purchase - Items must be in their original state, with the original packaging and not damaged in any way. - Shipping and handling charges are not refundable .
All sale items are classed as a final sale & as such are strictly non-returnable. This includes items purchased during a flash sale.
General Conditions - We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.leven.co.nz. If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.We may deliver notices to you by sending them to an email address that you have notified to us.